SHIPPING

All of our Mabangó products are shipped to you from the Netherlands via a secure, tracked shipping method. We offer free shipping on orders over €50,00 within the Netherlands, no code necessary. Free shipping will be applied at checkout and does not include any tax duties.

Please note that we do not ship to P.O. boxes; we kindly ask you to provide a physical address. Mabangó does not offer package rerouting, pick-ups, or refunds on items that have been shipped to hotels or other temporary locations.

Order cancellations or adjustments are not possible after the order has been placed. Please allow 1-2 business days for your order to be processed. Once the order is dispatched, you will receive your tracking link via email and you can expect to receive your order based on the timeline below. Please note the delivery times are estimated.

Please note that during promotional periods, order processing and shipping times may increase due to the high volume of orders.

Mabangó only ships on business days (Monday to Friday, excluding bank holidays). Orders placed during the weekend will be processed the following business day.

In case your Mabangó package arrives damaged as a result of shipment, please save the shipping box, the Mabangó products and their outer cardboard packaging. Then, kindly email info@houseofmabango.com within 5 business days and include photos of the damage so we can help you out further.

Once the package has left our warehouse, the shipping carrier is responsible for it. We are not liable for packages lost or stolen during transit / upon arrival. We kindly advise you to file a claim via the courier’s website. If they are unable to offer you a solution, please contact info@houseofmabango.com once the claim has been filed and our team will assist you.

Free Shipping: Valid on all orders above €50,00 in the Netherlands. For orders under €50,00 or outside of the Netherlands, the following shipping costs apply:

Country / Region

Shipping cost

Delivery time

The Netherlands

€ 4,95

1 business day

Belgium

€ 5,95

1-2 business day

Germany

€ 5,95 

2-3 business days

United Kingdom

€ 9,95

1-2 business day

France

€ 8,95

2-3 business days