REFUND AND RETURN POLICY

We hope you love our products as much as we do. If you are not satisfied with your purchase, you can easily return your Mabangó product(s) within 14 days from the date of delivery. Please note that product(s) must be returned unused, undamaged and in its original cardboard packaging, which must remain sealed by sticker and thereby unopened. Returns that do not meet these requirements will unfortunately not be accepted due to health protection and hygiene reasons, and will therefore not be refunded.

Please also make sure you choose an appropriate cardboard shipping box for your return to prevent the item(s) from being damaged while in transit.

Click here to start your return request

Once your return arrives at our warehouse please allow 5-7 business days for it to be processed. Once processed, we will issue your refund back to the original payment method used for the purchase. Please allow 3-5 business days for the reimbursement of funds to be allocated back to the original form of payment. Please note a return fee is applicable, depending on the country you are returning your order from. In case you have any other questions or concerns regarding returns, please don’t hesitate to contact us at info@houseofmabango.com.